Frequently Asked Questions
Everything you need to know about shopping with Alkaram.
What is the standard delivery timeline for orders?
For domestic orders, delivery typically takes 3-5 business days. International shipping timelines vary by destination, usually ranging from 7-14 business days.
How can I track my order status?
Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to our courier partner's portal.
What is your return and exchange policy?
We offer a 14-day return policy for unused items with original tags and packaging. Please note that sale items and customized stitched suits are not eligible for return unless defective.
Do you offer international shipping?
Yes, Alkaram ships globally. Shipping costs are calculated at checkout based on the weight of the package and the destination country.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard), PayPal, and Cash on Delivery (COD) for eligible domestic locations.
How do I care for my Alkaram lawn and silk fabrics?
To maintain the longevity of your garments, we recommend hand washing in cold water with mild detergent or dry cleaning. Avoid direct sunlight when drying to prevent color fading.
